Terms and Conditions

Terms and Conditions


Terms and Conditions

PREAMBLE

1. These general conditions of sale are agreed between:

  • a) Pedro Pedrosa, Unipessoal Lda., registered office at Vale do Ninho, Ferraria de São João, 3230-018 Cumeeira, tax number 513711430 and contacts +351 919048373 and pedrosa.pedro@gmail.com

  • b) Casa do Zé Sapateiro - Actividades Turísticas, Unipessoal Lda. registered office at Ferraria de São João, 3230 Penela, tax number 508196558 and contacts +351 919062372 and geral@casadozesapateiro.com

  • c) Olga Maria Faustino Lopes registered office at Carregais, 6150-112 Montes da Senhora, tax number 115703659 and contacts +351 933175033 and casasdoscarregais@gmail.com

  • d) Carlos Adriano Rodrigues Pinto registered office at Retorta, 3220-238 Miranda do Corvo, tax number 174338309 and contacts +351 911514587 and setequintas@hotmail.com

  • e) Entregarsonhos Alojamento Local Lda. registered office at Rua Marquês do Lavradio 4 2º Dtº, 2600-859 Alhandra, tax number 513289410 and contacts +351 938907840 and casasdaencosta@gmail.com

  • f) Saber das Mãos - Sociedade Comercial, Lda. registered office at Casa Grande, Barroca, 6230-137 Fundão, tax number 508271541 and contacts +351 275647700 and lojas@aldeiasdoxisto.pt

  • g) Xisto Sentido - Turismo, Natureza, Lazer e Conforto, Lda. registered office at Rua Dr. João Mourato Grave, nº 162, 2 Esq Castelo Branco, 6000-241 Castelo Branco, tax number 513079700 and contacts +351 968887857 and info@xistosentido.pt

  • h) Ytravel Lda. registered office at Largo da Bica, 6230- 60 Castelo Novo, tax number 507693337 and contacts +351 919048373 and info@a2z-adventures.com

  • i) Marina Mendes Alves registered office at Dão, 6160-336 Oleiros, tax number 215118693 and contacts +351 932952972 and casa.dao.turismo@gmail.com

  • j) Hans Christiaan de Herder, registered office at Qta da Moenda, Alvoco de Várzeas, 3400-301 Alvoco das Várzeas, tax number 253241260 and contacts +351 961337611 and quintadamoenda@gmail.com

  • k) Maria João Agria Teixeira Forte de Goes Pinheiro, registered office at Rua Asdrubal Calisto nº21, 2500-133 Caldas da Rainha, tax number 173153364 and contacts +351 964010229 and mjoaopinheiro@gmail.com

  • l) Fadas e Alvoradas, Unipessoal, Lda., registered office at Rua Nossa Senhora do Amparo, Camelo, 3280-200 Coentral, tax number 514345870 and contacts +351 236438016 and aldeia.camelo@gmail.com

  • m) Sylvatica - Florestal e Agroalimentar, Lda., registered office at Lugar Valeiro da Fonte, s/n, Chãs de Égua, 6285-012 Piódão, tax number 510388841 and contacts +351 936514001 and casadaeiradecima@gmail.com

  • n) Casal Frias - Turismo no Espaço Rural, Lda., registered office at Leiria, Pousaflores, 3240-581 Ansião, tax number 507307810 and contacts +351 962736479 and vmrfreitas@gmail.com

  • o) Colquida, Lda., registered office at Lugar da Cerdeira, 3200-509 Lousã, tax number 510307302 and contacts +351 966827399 and natalia@cerdeiravillage.com

  • p) Daniela Rita de Almeida Braga Lopes da Silva, registered office at Av. Dom José Alves Correia da Silva Nº214 BL A 5º Dr, Cova da Iria, 2495-402 Fátima, tax number 225072289 and contacts +351 917082394 and casinhadoconde@gmail.com

  • q) FSML - Turismo e Comercio, Unipessoal, Lda, registered office at Rua Espirito Santo, N 33, 6185-114 Janeiro de Cima, tax number 509536328 and contacts +351 934103813 and geral@covadobarro.com

  • r) Maria José Lourenço Ferreira de Sousa, registered office at Talasnal, 3200-120 Lousã, tax number 181806762 and contacts +351 966909597 and mjosesousa@sapo.pt

  • s) Carlos Manuel Cerveira Almeida, registered office at Candal, 3200-067 Lousã, Coimbra, tax number 183860888 and contacts +351 918194544 and casacimeira@gmail.com

  • t) Costumes D´Aldeia - Lda., registered office at Rua de Baixo, s/n, Alqueve, 3300-252 Folques, tax number 510394124 and contacts +351 919420412 and info@campusnatura.pt

  • u) Maria Teresa Lucas de Almeida, registered office at Vilar dos Condes, Vilar Cimeiro, 6160-211 Madeirã, tax number 127929100 and contacts +351 968632907 and vilardoscondes@gmail.com

  • v) Mª da Piedade Antunes Mateus Bourdon, registered office at Ameixoeira, 6160-101 Estreito, tax number 166646695 and contacts +351 932545722 and info@casadaladeira.com

  • w) Medronhalva, Lda., registered office at Rua David Ubaldo Leitão, nº 20, São Pedro de Alva, 3360-258 São Pedro de Alva, tax number 510544975 and contacts +351 919070711 and geral@medronhalva.pt

  • x) Oliveiras em Xisto Lda., registered office at Praceta João Caetano Brás, nº 7, 6º B, 2005-517 Santarém, tax number 500973121 and contacts +351 967050103 and aldeiaoliveiras@gmail.com

  • y) Terra de Santos, Associação de Defesa e Promoção da Terra, das Gentes e do Património, registered office at Rua das Lameiras nº9 Vale das Casas, 6110-162 Vila de Rei, tax number 510028551 and contacts +351 919275993 and aguaformosa@gmail.com

  • z) Naturxisto - Turismo em Espaço Rural, Unipessoal, Lda., registered office at Talasnal, 3200-120 Lousã, tax number 508554063 and contacts +351 963086754 and pauloperalt@gmail.com

  • aa) Lousitanea - Liga de Amigos Serra da Lousã, registered office at Rua dos Bóis, Aigra Nova, 3330-222 Góis, tax number 505405300 and contacts +351 969847852 and lousitanea@sapo.pt

  • ab) Curso de Água - Turismo em Espaço Rural Lda., registered office at Rua do Espirito Santo, nº 1, 6185-114 Janeiro de Cima, tax number 507418832 and contacts +351 969339830 and reservas@casadejaneiro.com

  • ac) Villa Pampilhosa Hotel. Lda. registered office at Rua Arlindo de Almeida Esteves, lote 8E, 3320-242 Pampilhosa da Serra, tax number 509436625 and contacts +351 2355890010 and direcao@villapampilhosahotel.com

  • ad) Declives e Horizontes, Lda. registered office at Rua do Espirito Santo, N 5, 6185-114 Portugal, tax number 510 737 820 and contacts +351 272745024 and fiadorestaurante@gmail.com

  • ae) Cenarios de Cor, Lda. registered office at Estrada Nacional, 238, Alverca, 6160-303 Portugal, tax number 508 106 885 and contacts +351 272 681 106 and geral@campingoleiros.com

  • af) HSL - Hotel Serra da Lousa, Unipessoal Lda. registered office at Moita, Centro Social Comunitário Dr Jaime Ramos, 3220-231 Portugal, tax number 510 212 913 and contacts +351 239 095 054 and geral@hotelparqueserradalousa.pt

  • ag) Bruno Alexandre Furtado da Silva Cardoso. registered office at R. Dr. Germano Silva, S/N, 2 Fte, 6110-219 Portugal, tax number 222 183 993 and contacts +351 934 877 160 and zezeretrek@zezeretrek.com

  • ah) Turiserta, S.A. registered office at Rua 1 de Dezembro, n 15, 6100-743 Portugal, tax number 509 623 620 and contacts +351 274 608 493 and geral@conventodasertahotel.pt

  • ai) Joao Avelino Matos - Alojamentos Turisticos, Unip. Lda. registered office at Rua Isidoro Soares, n 2 Boavista, 2560-421 Portugal, tax number 513 201 912 and contacts +351 916 142 788 and geral@sotamcountryhouse.com

  • aj) Panoramatur - Restauração e Turismo Lda. registered office at Avenida Comendador Joaquim Araújo Lacerda, N 27, 3260-412 Portugal, tax number 503 541 532 and contacts +351 236 628 304 and renatoants@gmail.com

  • ak) ADXTUR - Agência para o Desenvolvimento Turístico das Aldeias do Xisto. registered office at Casa Grande - Centro Dinamizador, 6230-137 Barroca, Fundão, tax number 504 459 511 and contacts +351 960 101 873 and investimento@aldeiasdoxisto.pt

  • al) Craptur - Apartamentos Turisticos, Unipessoal Lda. registered office at Rua Aurélio Amaro Dinis, N 4, 1 Dt, 3400-086 Portugal, tax number 506 782 352 and contacts +351 932 302 022 and doforninho@gmail.com

  • am) Apartrural - Apartamentos Rurais Quinta da Geia Lda. registered office at Aldeia das Dez - Oliveira do Hospital, 3400 Portugal, tax number 503 324 817 and contacts +351 238 670 010 and info@quintadageia.com

  • an) Almeida e Nunes - Truticultura do Rio Ceira Lda. registered office at Quinta da Safra, 3320-080 Portugal, tax number 501 746 005 and contacts +351 235 751 270 and truticeira@gmail.com

  • ao) Casa de Santo Antão, Lda. registered office at Rua da Lomba, s/n, Padrões, 3320-334 Portugal, tax number 514 078 570 and contacts +351 235 098 250 and geral@casadesantoantao.pt

  • ap) A.D. Aires, Lda. registered office at Rua Augusto Simoes n 763, 4470-147 Portugal, tax number 505 061 120 and contacts +351 917 551 768 and ad_aires@iol.pt

  • aq) Solar da Troia, Turismo de Habitacao, Sociedade Unipessoal Lda. registered office at Rua do Brasao - Casa do Capita Mor Troia, 3220-242 Portugal, tax number 510 166 539 and contacts +351 963 715 819 and mariomeira52@gmail.com

  • ar) Brouns & Mesterom Lda. registered office at Quinta da Palmeira S/N, 3305-050 Portugal, tax number 507 966 422 and contacts +351 911 017 455 and info@qportugal.com

  • as) Mountain Whisper - Turismo Rural Lda . registered office at Largo do Leão, Gondramaz, 3220-533 Portugal, tax number 510 333 982 and contacts +351 239 532 055 and info@mountainwhisper.pt

  • at) Sandra Isabel da Costa Travasso, registered office at Rua Vila Prades nº7 R/C Dto, 3200-254 Portugal, tax number 209 893 494 and contacts +351 912 622 310 and casadasbugalhas@gmail.com

  • au) Georural - Actividades Hoteleiras, Lda, registered office at Torna, s/n, 6160-498 Portugal, tax number 510 383 688 and contacts +351 272 680 010 and geral@hotelsantamargarida.pt

  • av) Colinavista - Turismo Rural, Lda, registered office at Estrada Nacional 238, 6230-137 Portugal, tax number 510 140 777 and contacts +351 917 101 600 and lameirinhoscasadecampo@gmail.com

  • aw) Xisto Sabores, Lda.. registered office at Rua Principal, s/n, Figueira, 6150-718 Sobreira Formosa, tax number 509208312 and contacts +351 965099711 and geral@casatiaugusta.com

  • ay) Natália Quintas de Oliveira Domingos registered office at Rua Alvarense lote 128 Bairro do Casal Novo, 1675-394 Lisboa, tax number 135331420 and contacts +351 969158758 and acasadanatalia@gmail.com

  • az) Luís Miguel Almeida Brás registered office at Urbanização Quinta da Calarabóia Lote 14, 2ºEsq, 6200-788 Tortosendo, tax number 216768993 and contacts +351 934600272 and luis.almeida.bras@gmail.com

  • ba) ACTIVAR - Associação de Cooperação da Lousã registered office at Rua General Humberto Delgado, 21 - 3200-242 Lousã, tax number 508407613 and contacts +351 239996116 and geral@activar.org

  • bb) Liga de Melhoramentos da Freguesia de Pessegueiro, registered office at Av. José António Areosa, nº1, 3320-312 Pessegueiro, tax number 500864519 and contacts +351 +351 235556028 and ligapessegueiro@gmail.com

  • bc) Restaurante D. Sesnando, registered office at Urbanização Quinta da Cerca, lote 58, Rua Dr. Julio Lopes, nº2, 3230-000 Penela, tax number 507362276 and contacts +351 960306022 and mcatering.e@hotmail.com

  • bd) Epic Land, Lda, registered office at Avenida Combatentes do Ultramar, nº 6, 3ºF, 3330-333 Gois, tax number 514501200 and contacts +351 914889928 and geral@epicland.pt

  • be) Casas do Couratão, Lda, registered office at Lugar Malhadas da Serra, Pampilhosa da Serra, 3320-309 Pessegueiro, tax number 509601499 and contacts +351 924361382 and geral@casasdocouratao.com

  • bf) António Pedro André Matos, registered office at Rua João de Deus, 45 - 4ºDT, 8000-368 Faro, tax number 229888321 and contacts +351 924081562 and origemsafaris@gmail.com

  • bg) Paula Cristina Simões Costa Pinto Mendonça, registered office at Rua da Mesiricórdia nº1 - 1º conchada, 3000-280 Coimbra, tax number 213309696 and contacts +351 239821328 and paulacostapm@gmail.com

  • bh) POF - Portugal Off Road, Unipessoal Lda, registered office at Rua da Famelga, nº57, 3300-372 Vale do Matouco, tax number 510509070 and contacts +351 960101873 and ruimatias@portugaloffroad.pt

  • bi) José Vicente Braz, registered office at Largo de São Romão, nº1, 6230-137 Barroca, tax number 149 203 055 and contacts +351 275647183 and jvicentebraz@gmail.com


hereinafter referred to as the "COMPANY" and persons wishing to make purchases through the website www.bookinxisto.pt, hereinafter referred to as the "User".

2. The parties agree that purchases made through the website www.bookinxisto.pt will be governed exclusively by this agreement, excluding any conditions previously available on the website.


ARTICLE 1 - PURPOSE

1. The purpose of these general conditions of sale is to make available and define all the information necessary for the User on the ordering, selling, payment and rendering of the service, carried out on the website www.bookinxisto.pt

2. These conditions regulate all the steps necessary to carry out the acquisition and guarantee the continuation of this service provision to the User.


3. Todos os pagamentos efetuados pelos clientes estão isentos de quaisquer comissões a operadores.


ARTICLE 2 - ORDERING

1. The User completes their order by finalising the purchase procedure presented on the website www.bookinxisto, adding the service(s) that they wish to reserve to the shopping basket.

2. To send the order the User must:

  • a) Register on the website www.bookinxisto.pt, providing the information requested therein.
  • b) Log in (providing a combination of email and password chosen by the User at the time of registration or through their Facebook account).
  • c) Complete the information and choose the options available during the order finalisation procedure (payment method, as well as the tax number and name that they wish to see on the invoice for tax purposes).


3. Final confirmation of the order by the User implies the full and complete acceptance of the prices and description of the services available for reservation as well as these General Conditions of Sale, which will be the only ones applicable to the contract thus concluded.

4. The COMPANY will honour reservations received online. If the service is unavailable, the COMPANY undertakes to inform the User as soon as possible.

5. The data in the invoice is the sole responsibility of the User. Once issued, the invoice cannot be changed and reissued.

6. If payment for the services on the invoice is not received within the period stated, the reservation is not guaranteed.

7. Os pagamentos através de cartão de crédito devem ser realizados no prazo máximo de 24 hora após envio do email para o efeito.

8. Os pagamentos através de referência multibanco devem ser realizados no prazo máximo de 48 horas após disponibilização de referências para o efeito.

ARTICLE 3 - METHODS OF PAYMENT

1. On the website www.bookinxisto, the COMPANY proposes to the User the following payment methods via Easypay - Instituição de Pagamento Lda: Credit ;

  • card (Visa, Mastercard);
  • Debit card reference

  • Aldeias do Xisto
2. In the case of payment by credit card, the User’s card will be debited immediately after confirmation of the availability of reservation of the service. If any of the services ordered cannot be provided, their value will be credited to the User's card after the order is closed.


ARTICLE 4 - AVAILABILITY AND CONSUMPTION

The service will be made available after confirmation of the payment made.


ARTICLE 5 - PRICES

1. The prices must be understood in Euros, with charges and taxes included, taking into account the VAT in force on the date of payment of the order.

2. If the prices for any service increase, the User will be informed immediately, and will be able to choose to continue their order (paying the difference) or cancel it.

ARTICLE 6 - CANCELLATION AND RETURN

The cancellation or return procedure is dealt with case by case, by the COMPANY. The request must be submitted in writing to the aforementioned email, up to 14 days before the use of the service, and the instructions for cancellation or return of the amount paid will be answered and defined by the COMPANY, by the same means of communication.

Whenever possible, the return shall be made through the same payment method, but if this is not possible, the user must present proof of payment and ownership of the account or card, in order for a return by Bank Transfer to be made.

The COMPANY undertakes to reimburse the User within a maximum period of 30 days.


ARTICLE 7 - PRIVACY POLICY

The treatment of data is done in compliance with the legislation on the protection of personal data. It will be subject to processing by computer, and will be included in the COMPANY's database(s) and used for the registration and presentation of other products and services, as well as institutional information, to be made available by them.

Provision of data is optional and in accordance with the law, Users are guaranteed the right to access, and to rectify or cancel any data that directly concerns them, personally or in writing directly to the address listed on the homepage of this website.

ARTICLE 8 - Cookies

Cookies Cookies are data files that we store on your computer while you are visiting this site. These Cookies include information that allows important data to be memorised to make your navigation more effective and advantageous.

This site uses cookies for various purposes, namely to obtain non-personal data from online visitors.